Security Policy

Virtual Card Services (VCS) process all credit card transactions. All credit card transactions are 128 bit Secure Socket Layers (SSL) encrypted. The company registration documents and the site's registered domain name are checked and verified by Thawte, ensuring the cardholder and merchant that nobody can impersonate VCS to obtain confidential information.
VCS is committed to providing secure online services. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions. VCS Internet servers are protected by firewalls and intrusion detection systems. The Merchant does not have access to credit details. VCS continually reviews and enhances its security in line with technological changes.
All transactions will be processed in South African Rands (ZAR). We accept credit card payments via the website in which case 'Virtual Card Acquiring' will reflect on the card holder's statement.
Compuden is pleased to announce that we now support MasterCard SecureCode and Verified by VISA, major new initiatives from MasterCard and Visa that make our customers much less vulnerable to fraud. MasterCard SecureCode and Verified by Visa provide the technology that enables a cardholder's identity to be verified online, using a password at the time of purchase. The process of verifying the cardholder's identity is called 'cardholder authentication'. The introduction of cardholder authentication is an important step towards making trading online more secure and reducing the risk of fraud in the non-face-to-face environment.
How do you protect yourself?

The VCS payment gateway pages are 3D Secure compliant and conform to the Verified by Visa and Mastercard Securecode online security platform.

So for those who frequently shop online and wish to ensure their credit card details may not be fraudulently used, you will need to sign up for 3D Secure - which is an added security measure (and verification procedure) employed by the major credit card issuers - before your card will be processed online.

You will only need to enrol for 3D Secure once (for each credit card you own) to be able to safely shop online in the future. This is a 2 step process and can be instantly completed online via your bank's website and is a necessary procedure to ensure peace of mind whilst making online purchases.

The following are links to the 3D Secure activation (and enrolment) pages provide by your bank. Please choose the bank that your credit card was issued by:

First National Bank
Standard Bank
Absa Bank